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Career Opportunities

Posted on: March 11, 2022

Concessions Manager

Hamilton-Lowe Aquatics Center

The City of Moscow is looking for a highly motivated, positive person to join the Hamilton-Lowe Aquatic Center team. 

We look for people who are committed to their community, and take pride in providing a crucial service for their neighbors. The nature of this work requires attention to detail, a good work ethic, the ability to work well with a team, and a desire to learn and grow in a dynamic and exciting profession. We will gladly train and educate the right candidate.  

Basic Function

The Concessions Manager will be responsible for the day to day operation of the Hamilton-Lowe Aquatic Center concession stand and admissions. This full-time temporary seasonal position will supervise other full-time temporary concession staff, and reports directly to the Lead HLAC Manager and/or Recreation Manager.

Distinguishing Characteristics

The Concessions Manager function is an operational position only, managing within the scope of authority provided by the Lead HLAC Manager as directed by the Recreation Manager.   Day-to-day responsibilities are regular and consistent with little need for independent authority and decision making outside scope of training.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • The incumbent shall work well under pressure; meeting multiple and sometimes competing deadlines.  
  • The incumbent shall at all times demonstrate cooperative behavior with colleagues and supervisors.
  • Collect fees and charges related to daily registration at the swimming pool, give change, make receipts, and balance cash received with total of receipts issued at the end of the work shift.
  • Communicate with other staff, management, and the general public.
  • Development and implementation of in-service training/training materials for concessions positions.
  • Ensure facility and grounds are kept in a clean and orderly manner.
  • Hire, schedule, train, and make discipline recommendations to supervisor for concession staff.
  • Maintain and model excellent customer service to staff and patrons.
  • Maintenance and cleaning as required.
  • Perform and document safety and maintenance inspections as need to anticipate and prevent accidents.
  • Perform/document concessions safety and maintenance inspections.
  • Prepare food and beverage items in accordance to law and policy and maintain inventory levels.
  • Process documents pertaining to revenue, expenses, staff scheduling, inventory, and incident reports.
  • Receive patrons and visitors requesting information answering questions or referring to other staff at all times. 
  • Report all accidents/concerns involving any aspect of the facility to the Lead HLAC Manager and/or Recreation Manager.
  • Respond quickly, effectively, and efficiently to all emergency situations.
  • Supervise assigned staff in the concessions area.

Supervisory Functions

  • Supervision of seasonal temporary concessions staff.

Competencies

  • Health and sanitation guidelines
  • Basic math skills
  • Functions of a cash register and calculator or ability to learn
  • Cash handling skills
  • Prepare food and beverage items in accordance to law and policy
  • Interact with general public
  • Enforce regulations in a fair, impartial, and polite manner
  • Deal with staff and public in a professional, team oriented manner
  • Anticipate and prevent accidents
  • Work cooperatively with others
  • Maintain inventory and financial accountability

Software

  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • When to Work
  • TimeClock

Work Environment

  • Work is performed primarily outdoors 
  • Areas of work may be uncomfortable, wet, and noisy.
  • Working varied hours including weekends, evenings, and holidays.

Physical Demands

  • Climbing
  • Standing for extended periods of time
  • Lifting heavy objects up to fifty (50) pounds
  • Walking
  • Reaching overhead and above shoulders
  • Kneeling or crouching
  • Hearing and speaking to communicate information
  • Reading and writing to communicate information
  • Seeing to monitor activities
  • Sensing hot and cold
  • Smelling/sensing chlorine or chemically unbalanced water
  • Exposure to dissatisfied or abusive individuals
  • Exposure to electrical equipment
  • Exposure to moving and sharp equipment
  • Exposure to cleaning materials and chemicals

Travel Required

  • None

Required Education and Experience

  • Graduation from high school or GED
  • Food service, cash handling or equivalent experience highly desirable.
  • Minimum of one-year management experience in the food prep industry.

Additional Eligibility Requirements

  • Valid Driver’s License
  • Food servers permit highly desirable.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Affirmative Action/EEO statement

The City has an equal employment opportunity policy.  The City will not discriminate against an applicant for employment, which includes discrimination on the basis of race, color, gender, religion, sex (including pregnancy), national origin, physical or mental disability, age, marital or familial status, sexual orientation, and gender expression or identity.

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