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The City of Moscow Finance Department is hiring a Utility Billing Specialist! Utility Billing is like its own private business in which you are acting as the owner and able to take pride in successfully operating all of the pieces. You have daily interactions with property owners, managers, tenants, the water department, and Community Development. All of these interactions are often unique and complex so your days are never mundane. There is, of course, a regular schedule to follow such as processing monthly billings, Final Bills for move-outs, initiating new services for move-ins, and answering billing questions from customers.
The Utility Billing Specialist also processes past dues, water shut off’s, and collections; which can often be frustrating for customers. Good customer service and communication are a must- but don’t worry this position has the backing of everyone in Finance so even if it’s frustrating at times, the support makes it all easier to navigate. If this position sparks your interest, reach out to see if you could be the Finance team’s next great addition!
Under the direction of the Assistant Finance Director, prepare, process and maintain City utility billings for water, sewer, sanitation, and street light; prepare and maintain records and process final bills, refunds, past due notices, turn off notices, and collection accounts; receive and process payments and maintain associated records and reports according to established guidelines; maintain, import and export files for Online and Sanitation over service and compactor transactions; maintain, import and export files to the National Postal Database for mailing certification; assist with the coordination of duties and training of assigned staff.
The Utility Billing Specialist incumbents perform more specialized accounting work typically in support of a department’s budgeting, fee collection, purchasing, and other accounting related activities. The Utility Billing Specialist receives and processes payments and maintains records and reports according to established guidelines.
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The City has an equal employment opportunity policy. The City will not discriminate against an applicant for employment, which includes discrimination on the basis of race, color, gender, religion, sex (including pregnancy), national origin, physical or mental disability, age, marital or familial status, sexual orientation, and gender expression or identity.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.