News Flash

Winter Weather Tips

Posted on: December 13, 2018

Avoid Frozen Pieps

Frozen-Pipes

  • Leave cabinet doors under sinks open, especially if they are located on exterior walls.
  • Set thermostats no lower than 55 degrees, even if the house is unoccupied.
  • Do not remove snow from the tops of water meter boxes unless it creates a safety hazard. An accumulation of snow will help insulate the water meter service and prevent freezing.
  • Do not open water meter boxes as this will allow any natural heat to escape and may contribute to freezing of the water system.  Insulation pillows (a small black looking pillow) is installed in most meter boxes.  If your system tends to freeze, contact the water department.  City workers will also continue to install insulation in boxes that have a history of freezing.
  • Please call the water department for any problem with the water meter or emergency water shutoff.
  • If your pipes do freeze, the best way to defrost pipes is to use a hair dryer, or call a plumber.  If the system is frozen at the meter box or other issues, call the City of Moscow Water Department at 208-882-3122.

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