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PRESS RELEASE

Finance Department to move to online and phone service for utility billing 

August 20, 2020 (Moscow, Idaho) - As of Aug. 21, the City of Moscow Finance Department will move to online and phone service only for utility billing service.

In response to COVID-19, the City of Moscow continues to balance maintaining operations and services to meet the community's needs while ensuring continuity of services in the short and long-term. The Moscow Finance Department provides a primary function that serves both the public and every business operation of the City of Moscow. As such, due to increased COVID-19 cases in Latah County and with the school year move-in season upon us, in-person service at City Hall for the Finance Department is temporarily closed. The closure is important to ensure the risk to the essential operations of the Finance Department remains minimal. 

 
Finance staff is available to provide technical or call-in service from 8 a.m. to 5 p.m., Monday through Friday. If you are looking to set up a new account or cancel an existing one, please call 208-883-7043 during these business hours. Once you have received your first bill, all payments can be made on-line at www.ci.moscow.id.us or by phone at 208-883-7043. Payments may also be dropped off at the drop box located in the City Hall parking lot off of Jefferson Street or the Rosauer's Parking Lot. 

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Story Contact: Sarah Banks, Finance Director
Phone: 208-883-7016
Email: sbanks@ci.moscow.id.us


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City of Moscow
206 East 3rd St - Moscow, ID 83843

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