February 12, 2021 (Moscow, Idaho) — The City of Moscow is implementing new financial software starting 5 pm Feb. 16. During the implementation phase, online utility bill pay by credit card will not be available. Prearranged Automated Clearing House (ACH) network payments will not be affected during this transition.
The City will not be able to accept any forms of utility payments from Feb. 17 through Feb. 19 as our system will be completely down for the final transition.
Feb. 22 through Mar. 1 options for paying Feb. utility bills include:
- Calling and paying by credit card over the phone at 208-883-7040
- Mailing a check to PO Box 9203, Moscow, ID 83843
- Dropping off payments at the drop box at City Hall 206 E Third St, or in the Rosauer's parking lot at 411 N Main St.
As always, payment due dates for the current month's service is the billing date for the next month's service, but per the current council directive, there are no late fees for payments at this time.
The new online bill pay site is scheduled to go live on Mar. 2, pending any implementation issues encountered during the transition. At that time, Council approved transaction fees will apply to all credit card payments and bank-to-bank payments made through the Automated Clearing House network (also known as ACH payments). These fees are 2.5% with a minimum of $2 for credit card transactions, and up to $1 for bank-to-bank payments through the ACH network.
###
Story Contact: Sarah Banks, Finance Director
Phone: 208-883-7016
Email: sbanks@ci.moscow.id.us
Share on Facebook
Share on Twitter
Share via Email
