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1. How will these changes affect my residential water and sewer bills?
2. What is the estimated/possible impact for a specific customer?
3. Is the Phase 5 for the Water Reuse & Reclamation Facility (WRRF) the phase that deals with effluent temperature reduction?
4. How do car washes fit into the scheme?
5. Should there be some consideration of the more commercial aspects of “churches” that extend beyond their primary use?
6. Do the water rate computations include the capital costs of maintenance and/or replacement of the reservoirs/water towers?
7. Some explanation of how water use and sewer use are going up 0.85 and 0.75% per year when the population growth is a pretty steady 1.0 - 1.2% per year. This does not, on the surface, make sense.
8. Has/is the U of I been part of this process? It seems they will be impacted by the sewer rates and assuring they know what’s being contemplated is necessary.
9. On slide 19 of the presentation, “multi-family” Is listed as a “non-residential” use. But on slide 24, it seems to reappear as a residential use. I was a bit confused on that - clarification please?
10. Are the rates based on actual cost of service to deal with the biosolids/FOG produced? How did we parse-out those rates?
11. Does the study include enough “buffer” to allow for sufficient funds to be generated if users decrease their consumption/output dramatically in order to reduce their costs?
12. What if many of the commercial clients ask for, and are granted a reduction in their classification? Has the impact of that on the revenue stream been contemplated?
13. The two reserves cited here are ‘one time’ pools of funds, there is not a need to newly replace the reserve in each successive year. Is that right?
14. Slide 24*: Where does the data for flow/BOD/TSS for the various accounts come from? Why are BOD and TSS always the same figure, for a given customer?
15. Two Classes jump +/- 5% COSA. Does that mean we won’t uniformly apply the 2.25% annual increase to sewage costs to all customers in this rate cycle?
16. What is the total cost UI should expect to pay in the coming years for sewage? With declining enrollment, should volumes be reevaluated?
17. Non-Residential - Low, - Medium, - High. Almost identical # of customers, but higher ccf for medium. Confused by difference between flows and % fund allocation for high and medium.
18. What have other communities done in response to virus, delay for a year?
19. Adversely affected customers, will the City be conducting outreach?
20. How does the General Facilities Charge (GFC) apply to existing buildings that are being split?
21. Shouldn’t Multifamily use the same kind of consumption based system as the Non-residential class?

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1. When do I have to wear a face-covering?
2. Do I have to wear a face-covering when I am at home?
3. What is a public setting?
4. Do I have to wear a face-covering when I leave my house/residence?
5. Who is considered to be a “household member”?
6. Do I have to wear a face-covering when I go to a grocery store, retail establishment, or any business that is open to the public?
7. Do I have to wear a face-covering when I go for a walk?
8. Do I have to wear a face-covering when I go for a bike ride?
9. If I have a medical exemption, what do I need to provide to prove I qualify?
10. Are there rules about how many people can gather?

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1. What is a Cross Connection?
2. What is Backflow?
3. How does Backflow happen?
4. How does this affect me?

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1. What is FOG?
2. Why should I care about FOG?
3. What can I do?

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1. Why can I talk privately to a decision maker on a legislative matter but not on a quasi-judicial matter?
2. Why can’t I talk to a decision maker about an upcoming quasi-judicial matter?
3. Why does the applicant get more time than others?
4. Why do staff members sometimes interrupt the process?
5. When is it possible to talk to a City Councilmember or member of a Board or Commission regarding something I feel strongly about?
6. How do I find out about an upcoming meeting or issue?
7. What if I have a suggestion to make to the City that is not scheduled to be discussed at a meeting?
8. If I have a question about process, who can I talk to?
9. Does the City follow Robert’s Rules of Order?
10. If I think that the State law or the City Code is being violated, who can I talk to?
11. How do I get something on the agenda?
12. How do I know if a subject, project or agenda item is legislative versus quasi-judicial?

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1. What is legislative action?
2. What rules apply to legislative hearings?
3. Who can participate during the meeting?

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1. What other public meeting topics are there?
2. What rules apply?
3. Who can participate during the meeting?

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1. What is quasi-judicial activity?
2. What rules apply with quasi-judicial matters?
3. Who can participate during the meeting?

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1. May I burn yard waste or household trash?
2. Do you offer an EMT class?
3. Do you inspect or service fire extinguishers?
4. Does your department have paid firefighters and/or medical personnel?
5. How can I volunteer and what are the requirements for membership? Do I need prior experience?
6. I’ve heard you have firefighters who live in your stations?

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1. What personal costs are associated with this program?
2. Will I get my own room?
3. How often will I be on duty?
4. Am I expected to be on duty if I have classes on a duty night?
5. Can I take an EMT class?
6. Must I have prior firefighting experience to apply?

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1. Is it safe to walk on campus at night?
2. I locked my keys in a University of Idaho office, what do I do?
3. Where can I be fingerprinted?
4. How do I get a copy of a police report?
5. Where can I find laws on the internet?
6. Where do I pay or contest my parking ticket?
7. How do I request a presentation by a police officer?
8. How do I become a Moscow Police Officer?
9. Does Moscow hire lateral transfers (current police officers from other departments)?
10. How can I identify my belongings to prevent theft?
11. Can I get a Moscow Police patch for my collection?
12. I’d like to speak with someone regarding an officer’s actions. What should I do?
13. What should I do if my car is stopped by a police officer?
14. When a car is stopped, it appears that the officer is “sneaking up” on the driver. At night, the officers shine their lights into the car. Why is that?
15. If I've only been pulled over for a traffic offense, why do other police officers show up?
16. Why does the officer sit in the car for so long? What are they doing?
17. What if you are issued a citation?

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1. Do I need a permit to dig in the public right-of-way?
2. Can someone from the City come to my house and help me find my property corners?
3. Can City staff tell me where my sewer line exists between my house and the City sewer?
4. What kind of maps do you have and what do they cost can I get a digital drawing?
5. What is the width of the public right-of-way on a particular street?
6. Are permanent structures allowed on public right-of-way?
7. Are two or more homes allowed to connect to the same private sanitary sewer service pipe?
8. Can I widen my private driveway approach (curb cut) onto a public street?
9. Why doesn't the City pave my gravel street?
10. Can I get a map of my property?
11. Where can I obtain the City Engineering Standards?

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1. What is automated solid waste collection?
2. Why implement roll carts and automated collection in Moscow?
3. When will the roll cart collection program begin?
4. How does it work?
5. What if I sometimes have more garbage than fits in my roll cart?
6. Shouldn't residents that produce more waste pay more?
7. Do I need to buy a roll cart?
8. What if my roll cart is lost, stolen or damaged?
9. What if I want to change the size of my roll cart?
10. What if my collection is missed?

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1. How was the billing for residential properties determined?
2. We heard that you were waiving some types of properties or offering credits. How can this be fair to the rest of us?
3. Why are you collecting money for water, wastewater and now stormwater? Isn't it all the same thing?
4. Is money going to be siphoned off to go to non-stormwater activities?
5. Why not wait to collect fees until later?
6. Why should I pay if all my stormwater stays on my property or in my parking lot?
7. What about property owners that have their own NPDES Multi-Sector or Municipal Stormwater Permit, why should they pay too?
8. What about people on fixed incomes like senior citizens?
9. Are sidewalks included in the calculation of my stormwater fee?
10. What kind of technical help is available for small developments?
11. I heard that the City of Lewiston had a stormwater utility and user fees that was repealed by the Courts. Isn’t this the same thing?
12. Why aren’t stormwater user fees being voted on by the people?
13. Why can’t the City get a waiver from NPDES?
14. Why does the City have to implement a stormwater management program and fees? Aren't there alternatives?
15. How does this stormwater program benefit me?
16. What is the money raised by stormwater fees going to be used for?
17. Do properties that retain and infiltrate some of their stormwater onsite get any credit (reduced stormwater user fee)?

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1. How many units are in the City of Moscow Fleet?
2. What types of repairs are conducted by the Fleet Division?
3. How is the replacement cycle for City vehicles determined?
4. Does the City Fleet send any repair work to local shops?
5. What efforts does fleet make toward sustainability and fiscal responsibility?
6. What are the Streets Division responsibilities?
7. How many employees are in the Streets Division?
8. How many lane-miles of street do we maintain?
9. How long does it take to plow the entire town?
10. What are the plowing procedures (when and where do we plow and with how much snow?)
11. How many storm water detention ponds do we maintain?
12. How many miles of storm drainage pipe do we have?
13. How many street lights do we have?
14. Why do we trim trees and shrubs?
15. Why has the City of Moscow not paved my gravel street or alley?
16. Who is responsible for sidewalk snow removal and repair?

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1. Bridge Design
2. Corridor Assessment
3. Public Input Process
4. City Council Deliberations
5. Corridor Components

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1. My water bill is high compared to last month and we have not done anything different. Where did the water go?
2. What do I do if I have a water emergency after hours?
3. My water appears dirty or has a yellow color to it. What should I do?
4. How do I know my water is safe?
5. My water pressure seems low or I have low flow. What could be the problem?
6. When can I water my yard?
7. How can I purchase bulk water?
8. Where is my meter located?
9. Where is my water shut-off?
10. Where does my water come from?
11. Do Irrigation Systems in Moscow Require Backflow Protection and Annual Testing?
12. Is there lead or copper in my water?
13. Is there Fluoride in my water?
14. Why does the City flush water mains? Isn't that a waste of water?
15. How do I view the City's Annual Water Quality Report?

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1. Where are you located?
2. How many people work at the Water Reclamation & Reuse Facility?
3. What type of education do you need to work at the WRRF?
4. How long does it take to treat the wastewater?
5. How many gallons of wastewater do you treat?
6. Do you use a lot of chemicals to treat the wastewater?
7. What happens to the solid material?
8. Is the Water Reclamation & Reuse Facility (WRRF) what smells in Moscow?
9. Where does the water go?
10. How does rain affect the wastewater treatment plant?
11. How many "bugs" does the Aeration Basin have?
12. What do the "bugs" eat?
13. Where do the "bugs" come from?
14. How do the microorganisms reproduce?
15. What "bugs" do you look for?
16. Is it acceptable to put grease, egg shells, and coffee grounds in my garbage disposal?